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FAQ

When will my order arrive?

Due to COVID-19, your shipment may be delayed. Right now processing times take anytime between 2-5 business days.

Shipping to the US and Canada is estimated to be around 1-3 weeks. Shipping within Europe is estimated to be 2-3 weeks. Please select the appropriate shipping at checkout.

Can I return my item?

Yes, you may return your item in its unused and original form. Once received a full refund will be issued. However, return shipping will be at the expense of the customer.

If an item is faulty, please contact quarantinecrossing@gmail.com and item will be replaced at our discretion for free.